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EC602: CRM & Customer Journeys — Byter Academy

← 📧 Email & CRM

EC602

CRM & Customer Journeys

Map the customer journey and use CRM tools to nurture every lead.

5 lessons·~78 mins to complete

Lessons

What Is a CRM and Why You Need One

Interactive · 15 mins

Mapping the Customer Journey

Interactive · 18 mins

CRM Setup and Data Hygiene

Interactive + Quiz · 15 mins

Lead Scoring and Qualification

Interactive · 15 mins

Nurture Sequences That Convert

Interactive + Quiz · 15 mins